Maximizing patient safety is one of the most important aspects of the operation of a successful hospital. A patient should feel safe and secure when they are in the hospital. Their successful rehabilitation from injuries and illnesses depends on their comfort level while they stay in the hospital. The hospital staff can make them feel right at home when they prepare the hospital to be safer for patients. The patient should only concentrate on improving their condition rather than any safety concerns they may have. The patient’s family should also be at ease knowing their loved one is in the most capable hands possible. Hospitals can make their patients safer using these three ideas.
Always Stay Clean
Bacteria and viruses can invade easily. Healthcare professionals come in contact with so many types of bacteria and viruses each and every day. They treat patients with varieties of diseases and illnesses. They may unintentionally pass something on to another patient if they aren’t practicing correct hygiene during their work. Healthcare professionals should wash their hands before and after seeing each patient. They should also always put a clean pair of gloves on before a new exam. Keeping good cleanliness will aid everyone in maintaining a clean environment where risks are minimal. Some germs can be deadly when patients are bedridden inside hospitals. Many patients already have weaker immune systems, so encountering new bacteria and viruses is not the best situation for them. By washing their hands and wearing clean gloves, doctors and nurses increase the chances that patients will remain as healthy as possible during their stay in the hospital. Proper cleanliness also keeps the workers safer from diseases, too. Staying clean at work is beneficial to everyone.
Confirm the Patient’s Identity
The worst thing that could happen to a patient is to receive medication that they don’t need. You can avoid this unfortunate and potentially life threatening situation by going through the proper steps to confirm a patient’s identity. In addition to the wristband they are wearing, you should talk to the patient to gather information from them. Ask them for their social security number, date of birth, middle name, and other identifying factors. Even simply drawing blood from a patient who doesn’t need it wastes time and hospital resources. You might also lose the trust of the patient completely, which is never a good situation. Keep the patient calm and relaxed as you talk quietly to them to confirm their identity. Explain that you just want to make sure you’re giving the right treatments and tests to the person who needs them. They’ll appreciate your efforts, and the hospital will run more smoothly and safely when everything is accurate.
Listen to Questions and Concerns Carefully
There are times when healthcare providers have to realize that only a patient really knows what they are experiencing. They may not know the cause of their pain or symptoms, but they do know what they feel. They are often afraid to ask questions because they’re afraid nobody will listen to them. Listening to the concerns of a patient can help you gain insight to what they are experiencing. Paying closer attention to their body language and their facial expressions can shed light on further problems. Keeping the patients safe means providing them with all the care they need. You’ll definitely reach a patient on a more personal level if they know you are willing to answer their questions honestly and truthfully. They will feel secure because they know you are doing all you can to help them. The patients want to be safe and secure in their hospital beds, and healthcare professionals who take their questions seriously provide the help that they need.
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Denise Phillips is the manager of a nursing home where she is responsible for the well-being of nearly one hundred residents. She has contributed to Masters in Healthcare Administration online for others seeking to further their education in the administrative aspect of healthcare service.